Terms and Conditions

Last updated: 1 October 2025

Welcome to Klevaro. These Terms and Conditions (“Terms”) set out the rules for using our website klevaro.co.uk and for purchasing products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

If you do not agree with these Terms, you must not use our website.

1. About Us

Klevaro (“we”, “our”, “us”) is an online retailer of tools, home improvement products, and lifestyle essentials.

2. Eligibility to Use

To shop with Klevaro, you must:

  • Be at least 18 years of age.
  • Provide accurate and complete details when placing an order or creating an account.
  • Not use our site for any unlawful or harmful purpose.

3. Orders and Acceptance

  • When you place an order, you will receive an email confirming that we have received it. This is not an acceptance of your order.
  • A contract between you and Klevaro is formed only when we send a shipping confirmation email.
  • We reserve the right to refuse or cancel orders if:
    1. The product is unavailable.
    2. Payment has not been authorised.
    3. There is a pricing or description error.
    4. The order appears fraudulent or suspicious.

4. Pricing and Payment

  • All prices are shown in British Pounds Sterling (GBP) and include VAT where applicable.
  • We take care to ensure prices are correct, but errors may occur. If an error is found, we will contact you before dispatch.
  • Payment must be made in full at the time of order using the available payment methods at checkout.
  • By providing payment details, you confirm that you are authorised to use the chosen payment method.

5. Products and Availability

  • We aim to provide accurate product descriptions, images, and specifications, but small variations may occur.
  • All products are subject to availability. If we cannot fulfil your order, we will notify you and issue a full refund.

6. Shipping and Delivery

  • Delivery times are estimates and not guaranteed.
  • Risk of loss or damage passes to you once the products are delivered.
  • Please see our Shipping Policy for more detailed information.

7. Returns and Refunds

  • You have the right to cancel your order within 14 days of receiving it in accordance with the UK Consumer Contracts Regulations 2013.
  • Items must be unused and in their original packaging to qualify for a refund.
  • Certain products may not be eligible for return for hygiene or safety reasons.
  • Please see our Returns Policy for full details.

8. Warranties and Liability

  • Some products may include a manufacturer’s warranty. This will be stated where applicable.
  • Klevaro is not liable for damage caused by misuse, incorrect installation, or unauthorised repairs.
  • To the fullest extent permitted by law, we exclude liability for indirect, incidental, or consequential losses arising from the use of our website or products.

9. Intellectual Property

  • All content on our website, including text, images, graphics, and design, is owned by or licensed to Klevaro and protected by copyright laws.
  • You may not copy, reproduce, or distribute our content without written permission.

10. Privacy and Data Protection

  • We are committed to protecting your personal data in compliance with the UK GDPR.
  • Please read our Privacy Policy to understand how we collect, use, and protect your information.
  • You have the right to access, correct, or request deletion of your data at any time by contacting us at support@klevaro.co.uk.

11. Accounts and Security

  • If you create an account, you are responsible for keeping your login details secure.
  • Notify us immediately if you suspect unauthorised access to your account.

12. Changes to Our Services or Terms

  • We may update our website, services, or these Terms at any time.
  • The most current version will always be posted on this page with the effective date updated above.
  • Continued use of our website means you accept the updated Terms.

13. Governing Law

  • These Terms are governed by the laws of England and Wales.
  • Any disputes will be resolved in the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email:support@klevaro.co.uk